Privacy policy

Unilever is committed to protecting your personal privacy. This Privacy Policy outlines the type of information that is collected by Unilever on this web site, and how we use and protect it. This Policy tells you what to do if you do not want your Personal Information collected when you visit our web site, and how you can change information you have already provided to us. This Statement applies only to this web site. For example, it does not apply to banners, sweepstakes and other advertisements or promotions we may sponsor or participate in on web sites owned by third parties. This Policy applies only to this web site. For example, it does not apply to banners, sweepstakes and other advertisements or promotions we may sponsor or participate in on web sites owned by third parties.

Your Consent to this Privacy Policy
By using our web site, you say that you agree with the terms of our current Privacy Policy as posted in this area of our site. If you do not agree with any term in this Policy, please do not use the site. The web site you are visiting is in respect of products produced and labelled in accordance with Australian and New Zealand laws and regulations and intended for sale in the those countries only. Unilever sites operated from different countries may promote products which are not for sale in Australia or New Zealand and they may have modified privacy policies to conform to local laws or customs.

Collection of Private Information
As used in this Privacy Policy, 'Personal Information' means personally identifiable, information such as your name, street address, screen name and email address, telephone number, credit card information. Throughout our site, you may be asked to provide Personal Information so that you can register for a sweepstakes or contest, receive information or mailings, buy a product or service from us, fill out a survey, make a comment or enquiry or for a variety of other reasons. Please be assured that Unilever will not collect any Personal Information unless you provide this information voluntarily.

When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this Privacy Policy, which includes your right to limit our use of the Personal Information (see 'Who to Contact" below).

Other Information We May Collect
You may have heard of "cookies," which are files or pieces of information that may be stored in your computer's hard drive when you visit a web site. Unilever may use cookies to collect other information during your visit to our web site, such as the particular site areas you visit and the products or services you buy through our web site. We collect this information to better tailor our site and our products to your interests and needs. Cookies may also be used to help speed up your future activities at our site. For example, a site can recognise that you have provided Personal Information to use and refrain from requesting the same information a second time. Most browsers are initially set to accept a cookie. If you’d prefer you can set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the site you enter may result in an inability to visit certain areas of the site or to receive personalised information when you visit the site. In addition we are constantly trying to improve how we promote our web site. To help us do this, we may measure the effectiveness of our web presence by determining when you clicked on to get to our site. Site measurement statistics may be used to personalise your web site experience, as well as to evaluate – anonymously and in the aggregate – statistics about usage of the web site. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of operating system you are using may also be collected and linked to your Personal Information. This is to ensure that our web site presents the best web experience for visitors, and that they are effective information resources.

Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support Unilever’s promotional activities and web site development. For example, web site usage information about visitors to our web sites may be shared with our third party advertising agency in order to better target Internet banner advertisements on Unilever web sites. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to your Personal Information.

Finally, we may supplement the information that you provided us with other information we hold or that we receive from third parties. We do this for marketing purposes in order to provide more targeted products and service to meet your needs.

How We Use Your Information
How We Use Your Information Your Personal Information and the information we gather about your visits to our web sites are used solely by Unilever for the express purpose for which it was collected (eg to respond to your enquiry, enter you in sweepstakes or to send you a sample). It may also be used by us to improve our products and web sites, and to contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). We may also share it with or pass it to other companies in the Unilever Group. At any time, however, you may opt out of such future contact. See Who To Contact below)

At times we may retain third parties to process and analyse data we collect on our web sites, including Personal Information, solely to help us improve our products and our web sites. In addition, if you order a product or service from us, we may share Personal Information with suppliers and other third parties to allow delivery of such product or service. These suppliers and other third parties are not authorised by us to use your Personal Information in any other way.

Finally, please note that we will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order.

Security of Information
We take reasonable precautions to keep your Personal Information secure. Access to your Personal Information is permitted among our employees only on a need-to-know basis.

Changes in Our Policy
Unilever reserves the right to change or remove this Privacy Policy at our discretion. If we decide to change our Privacy Policy we will post those changes here. We encourage you to visit this area frequently to stay informed.

Who to Contact
Please write to us at or at Privacy Officer 20-22 Cambridge St., Epping NSW (AUSTRALIA) or call us at +61 2 9869 6100 or (02) 9869 6100 if you have any comments or questions about this Privacy Statement or to report any violations of the Privacy Policy. We will respond to you within 24 to 48 hours in most cases. Again, Unilever is committed to protecting your privacy in connection with our web sites. Please do not hesitate to contact us if you have any questions, comments or concerns about this Privacy Policy.


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